The days of long deployment cycles, huge capital investments, and costly support contracts are gone. On-demand call centers generate high value from enterprise applications, and are setting a new standard for innovative companies.

The virtual platform leverages a modular, multi-tenant architecture and Web-based delivery model that enables you to rapidly deploy, configure, and maintain business applications. The innovative deployment model provides complete visibility into all call center operations and empowers your business users to manage all call center functions in real-time.

Why use an on-demand call center platform?

Lower up-front costs.  Expand +

There are costs to premise-based hardware, databases, middleware, software licenses, and large IT teams. Stringcan is delivered via a standard Web browser, eliminating the need to invest in traditional infrastructure.

Pay per use.  Expand +

The usage-based pricing model enables you to scale up or down as needed. You only pay for infrastructure and capacity that are actually used and there are no traffic or call volume commitments.

Reduce time to market.  Expand +

The Stringcan platform can be deployed in weeks. And, business users can configure and adjust the on-demand solution with a few clicks. Launching products, media campaigns, and promotions can now be handled seamlessly.

Leverage ongoing innovation.  Expand +

Waiting for software updates and investing in hardware upgrades is inefficient. Stringcan upgrades are automatic and transparent to your business, and are 100% backwards compatible. You benefit from the innovation, without the risk or cost.

Lower training and management costs.  Expand +

Using point-and-click configuration in a Web-based interface, your administrators can quickly configure the call center software. The menu-driven interface is intuitive for better response, reduced handle time, and increased productivity.

Use anywhere, anytime.  Expand +

The on-demand platform and applications are delivered via the Web, so administrators and end users gain access to functionality at all times, regardless of their location.

Experience speed, control, and flexibility.  Expand +

The fully integrated platform offers comprehensive visibility into — and control over — your call center operations. It’s never been easier to empower your agents, supervisors, and administrators to be productive and effective in customer interactions.

Learn more with white papers.

Are you interested in learning about a more accountable and efficient solution for your call center? Download our white papers to learn about the latest innovation in call center technology.